Did I Sign That

April 19, 2018

did i sign that

When I first meet people

They always ask…

So… what do you do…

 

We save companies money…

 

That normally gets a pretty positive response…

People like to save money…

 

Time for a quickie quiz…

 

How many of you have signed a contract…

Thought you got a good deal

And never looked at the paperwork again

 

Can I see a show of hands…

 

You…

Yea…. you over there

Is your hand up…

It looks like you wanted to put your hand up

 

Come on…

Admit it….we all have done it…

 

I believe that all of us are well intention-ed…

 

But… we just get busy

We are always putting out fires

 

The first thing we do with any new client

Is validate what are you currently paying

 

Are you paying the exact rate you actually signed for…

 

Believe it or not…

This is not always the case

 

I have clients tell me….

Yea… we signed a contract and they told me..

I was well below market prices

 

I am glad to hear that…

I hope you did get a great deal

But…

 

Do you mind if I see the contract…

And could we get a copy of your latest bill…

 

I can’t tell you how many times

We find that the client is being charged

More than what they had signed for

 

Note: there are times

That the state may approve an additional charge

Due to infrastructure upgrades

But this additional charge

Should be clearly noted on your bill

 

We always direct the client

To call the provider

And clarify…

Why are we paying this higher rate…

Our contract states we should be paying…

 

Guess what the response normally is…

 

Oh, we’re sorry

That was billed improperly

Let us correct that…

 

We can give you a credit

Or send you a refund

 

Our clients have received refunds for thousands of $$$

 

This is your money…

 

Don’t be afraid to ask for it back…

 

Always know what you are paying…

 

And if you are not sure

 

Give us a call

 

HBS leaves no stone unturned

In our search for savings

 

We find ways to save you money

 

 

Every Day is a Gift…

 

Thanks for the referrals

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Where to Look

January 26, 2018

It is always nice to hear good things about our company

 

When I was on the other side of the table

Looking to make a major purchase or an upgrade

I always made it a point

To get as much information as possible

 

I was looking to see

Who would be the most qualified

To implement the program or vision

We looked to achieve

 

I never liked long winded explanations

Just give me the facts

 

When giving the presentation

Give an apple to apples comparison

 

That is the only way you can make an objective decision

 

If a presentation leads to more questions than answers

I found that disheartening

 

Why am I babbling about this…

 

Recently…I was delighted

When a client complimented HBS

On the completeness of our presentation

 

They went on to say…..

We interviewed another broker…

 Their presentation was confusing….

 Leaving more questions than answers….

 

They felt our proposal was self-explanatory

It provided all the information they needed to know

They liked our attention to detail

 

Our proposal also noted

What items were under contract

And their expiration dates

 

Our goal has always been…

Define the client’s needs…

Properly address the client’s needs…

Show value with our solution….

Build a relationship of trust with the client….

Continually educate our clients

 

Everything we do

Is done with the client’s best interest in mind

 

HBS has provided substantial savings

To many of the Delaware Valley’s

Most successful firms

 

Many were surprised to find savings from 20% up to 40% and more

 

Deregulated Energy…Communication…Unemployment Taxes…Sales Tax…Property Tax

 

How do we do it…

We know where to look

The Competitive Advantage

November 9, 2017

Many of the people I talk to

Admit to budgeting by….

 

How much did we spend last year?

 

How do you know what you spent last year;

Was the correct amount?

 

It may be your comfort level amount…

 

Do not take what you paid last year

As the cost of doing business.

 

In today’s market….

The competitive advantage belongs

To businesses that find smart solutions

To the challenges they face.

 

One way to keep this edge is….

By taking control of your expenses.

 

HBS validates what you are currently spending

Identifies sources of additional revenue

That increase your company’s bottom line.

 

HBS leaves no stones unturned

In our search for savings.

 

We find ways to save you money…

 

How do we do it?

 

We know where to look…