Life Line

The life line to any business is the phone.

 

 

It is your connection to the public.

 

The Customer calls and you are on stage.

 

 

 

My Pop always said,

 

 

“That people hear you before they see you.”

 

 

 

What image are you projecting when your clients call?

 

 

 

Some companies place a low priority on this…..

 

 

 

Trying calling Dell, Comcast or Verizon.

 

 

 

All their words tell you they are customer oriented

 

 

Geared to handle your issues,

 

 

but you are so frustrated by the time you get a chance to
talk to someone!!!

 

When you finally do get a human voice…

 

 

You start to panic…..

 

 

Please don’t hang up!!!!

 

 

If we get disconnected…..

 

Can you call me back at 856……….

 

 

Is that true customer service?

 

 

 

 

Service is Key

 

 

Companies personally answering each phone call

 

Is rare these days….

 

Almost unheard of

 

 

Guess what????

 

HBS has a client who does just that.

 

 

Recently, we met with the client who had a 12 year old phone
system

 

 

Yeah, the phones worked….

 

But we were having trouble finding parts for it

 

 

They were dealing with an accident waiting to happen.

 

 

When we met with them,

 

we asked….

 

What are you looking for a new phone system to do?

 

 

Besides the ability to personally answer each call

 

They were also looking for management tools

 

• How long calls were lasting
• Who is available to answer overflow
• How many rings does it take to answer
• How can we get in touch with people who hang up

 

We took all their suggestions into account and spoke to many
of the phone vendors we deal with to define a solution that would work.

 

We found a solution with

 

The new Hosted VOIP system designed by Evolve

 

 

It has not only addressed their questions

 

but their ability to service the client has

 

Shot thru the roof.

 

 

Here are some of the comments we have received

 

 

I couldn’t believe we had over 900 calls the other day.

 

We had 9 people answering the phone in the past;

 

Now we have up to 15 people available to jump in and help out.

 

 

We found that many people hang up after they have been on hold for more than 20 seconds,

 

Now, we are able to retrieve those #s and call them back up

 

 

 

I was out of town last week and was able to log in remotely to see what was going on in our call
center.

 

 

The tools and products now available to business……

 

Continue to literally evolve.

 

 

When VoIP was first introduced;

 

QOS (quality of service) was a major issue.

 

 

Voices sounded delayed, in the distance and always had static.

 

 

 

Hosted VOIP solutions have put these questions to rest.

 

Clients are now able to ride on the providers’ network and
the results are amazing.

 

 

How old is your phone system?

 

Are you on borrowed time?

 

 

HBS represents all the major PBX and Hosted VOIP providers.

 

We offer a free consultation.

 

 

Prices for updating your phone system have never been more
affordable.

 

 

 

Hosted VOIP solutions

 

Will revitalize your efforts to

 

Stay in touch with your clients

 

 

 

 

For learn more about Hosted VOIP solutions email George@hbsadvantage.com

Or call 856-757-1230

The Little Things

I was driving down the Garden State Parkway a couple of weeks ago and I was enjoying the full color spectrum of the fall trees. Some of the trees were beginning to lose leaves but looking on a mile or so ahead, it presented a beautiful view. 

I really love this time of year and how God uses the landscape to paint a perfect picture. 

Turning onto the Atlantic City Expressway, I started to notice that the picture was fading. No longer could I see the brilliant colors ahead, for the trees were almost bare once I got to mile marker 13.5. 

I was a little surprised, for you would think that the fall splendor is universal in the area? 

I didn’t realize that there exist little pockets; that have their own hours to shine. 

We all must exist on our own timeline! 

What made mile marker 13.5 the breakpoint? 

That started me thinking. All the little things we just take for granted on a daily basis. 

What made me stop and take notice of the difference? 

Why? 

Because that is part of my character and that is what we do here at HBS. 

We look at the little things, the cost that most companies just take for granted. 

Most of our items are just budgeted for. 

What did we pay last year and how much do you think it may go up? 

     Electric…. Natural Gas…. Voice… Data…. Unemployment Taxes…. Sales Tax 

Need I say more? 

We call these costs the unsung heroes! 

These are daily cost of doing business that most companies tend to ignore. 

We find many people are resistant to change but: 

The only thing constant in life is change!  

Each client is unique. 

Each opportunity opens the door to defining what the client is currently doing; 

Exploring various options and 

Providing solutions, designed to increase efficiency and savings. 

We understand that the current economic climate has been difficult for many businesses. 

HBS provides: 

Smart Solutions for Smart Business. 

Many times, it is the little things that provide the best opportunities. 

Would you like to know more? Email george@hbsadvantage.com or call 856-857-1230.

Visit us on the web www.hutchinsonbusinesssolutions.com

Grab That Phone

 Just how important is the phone to business?

 Many view it as a link to the outside world. 

 My Pop used to say, “Nothing starts until the phone starts ringing.”

 He and his brother owned Hutchinson Plumbing and

 Boy did the phone ring!

 When I first got out of college, I worked on the dispatch desk. The phones would start ringing the moment we walked in the door and would not stop until we locked the door behind us at the end of the day. Back in the early 70’s we were getting close to 300 calls a day. On top of that, I was also dispatching 4 service trucks. Walking out of the building at the end of the day, I would still hear the phones ringing in my ears. It usually took about an hour or so to unwind.

 The telecom industry has come a long way since the early 70’s.

 Back then; Bell Telephone was king of the copper.

 Pots (Plain Old Telephone Service) lines were your only option.

 With the deregulation of the Telecom Industry in 1996, competition was introduced to the market and the industry started to evolve. Instead of using copper to feed individual telephone lines, they introduced fiber and the whole market exploded. All of a sudden they were able to deliver 24 lines thru one fiber cable.

At the same time the Internet was being introduced to the public and providers were able to deliver both telephone service and Internet service thru one fiber connection.

As the industry continued to evolve, a number of individuals in research environments, both in educational and corporate institutions, took a serious interest in carrying voice and video over IP networks. This technology is commonly referred to today as VOIP and is, in simple terms, the process of breaking up audio or video into small chunks, transmitting those chunks over an IP network, and reassembling those chunks at the far end so that two people can communicate using audio and video. 

The problem with VOIP in the beginning was the inability to deliver Quality of Service (QOS). You would be talking to someone on the phone and they would be saying ” Hey I am speaking to you thru the Internet.” My response, “Yea I know” either there was an echo, delay , or the voice transmission was broken up or you heard a lot of static. This was one of the main issues that kept VOIP from being embraced by business. It just seemed too unprofessional to be able to exist in a business climate.

The major providers have now addressed this QOS problem by letting you ride their network. This has brought us to a whole new era called appropriately, Hosted VOIP.

Gone are the QOS issues and expanded are the services now available to the consumer:

-voicemail to email

-twinning (ringing both your phone and cell phone  simultaneously)

-HotDesking (make and receive calls using any OfficeSuite  phone on the network)

-outlook integration

-remote workers can be supported over an Internet connection.

 How old is your business telephone system?

If it is over 10 years old, you are limping and on borrowed time.

You may choose to keep limping.

Should you choose to look at a new telephone system, I would strongly recommend reviewing the opportunities available by choosing a Hosted VOIP system.

HBS represents all the major providers and we can schedule a demo of the various systems. Come and kick the tires and see how the telecom industry has evolved.

You no longer have to be afraid to answer the phone.

To learn more about Hosted VOIP products email george@hbsadvantage.com 

Visit us on the web www.hutchinsonbusinesssolutions.com

Saving on Business Voice and Data

How much are you currently paying for your voice and data services?

What services are included on your current bill?

When I ask this question to most customers, they shrug and say, ” Look at the size of this bill, I don’t even know where to begin.”

This is the result of prvider intimidation. They really don’t want you to know what you are paying for. Most customers may say, ” We’re paying 3 cents a minute.” The real question may be, how much is that 3 cents a minute really costing you?

Finding the answer to this question has now been simplified. Hutchinson Business Solutions offers a free review of your current voice and data charges. All we need is a copy of your latest bill. Trying to reconcile these questions may prove to be a challenge that your business may not be able to undertake because it is not your core business. However, most business owner’s can save money with a little research into which business telecom services are best for their situation.

A competent and informed business voice and data consultantis vital to assist your business make the right decision every time. Whether you are an existing business, a franchise, or a new business you need to ensure that your telecommunication needs are not only met, but met at a cost effective rate. There are many business telecommunications sales representatives out there who will only try to sell you the plan that gives them the highest commission. A wrong decision will see your business locked into expensive contracts for mobile, fixed line and data services that do not meet your needs.

Many businesses purchase telecommunications on the phone from an unknown sales person and are pressured to sign by way of a recorded verbal contract. Not surprisingly when this decision is pressured the end result is often less than ideal, it could be expensive, and it could cripple your business. The quality of the service provided and the quality of the telecommunications management team is imperative to your success.

Whilst many business decisions need to be made quickly, your telecommunications need to be right, they need to be suitable for your business now and throughout the consequential contracted period. You need to find a telecommunications consultant you can trust and ask them the following questions to ensure that they have the best interests of your organization at heart and are capable of supporting your telecommunications needs.

1. Can the business telecommunications consultant provide you with an independent analysis of your current bills against the plan they recommend, and other comparable plans in the marketplace?

Many times the customer has been “sold” a service which has not been quantified in an analytical manner. We know that communication costs are an ever increasing cost to doing business and we respect that it is difficult for any organisation to employ or train a staff member to work though this minefield.

The key to having complete understanding of your telephone bills and your telephone spending patterns is in the professional telephone bill analysis

2. Can the business telecommunications consultant provide you with testimonials from companies that are of comparable size to your organisation?

Testimonials are vital. You need to be sure that the business telecommunications consultant you are dealing with is from a reputable company with many happy clients.

3. Can the business telecommunications consultant arrange for the seamless transfer of your services should you need to change carriers?

Once your business telecommunications consultant has identified the business telecommunication rates and services that are best for you and these are accepted by your business can they arrange for the transfer of your telecommunication services to the contract selected by yourselves? Professional business telecommunications consultants should ensure that you are not inconvenienced.

4. What kind of ongoing support does your business telecommunications consultant provide?

A good business telecommunications consultant will not only sign you up to a long term contract, but will keep you advised of better deals available in the market place, and proactively and constantly negotiate better deals for you, the customer.

Hutchinson Business Solutions have been providing solutions to these problems for over 10 years. Our clients are saving from 15% to 40% by shopping the market and providing solutions that promote efficiencies and savings.

To learn more email george@hbsadvantage.com or call 856-857-1230

Saving on Business Telecom

Every company is scouring the books for potential cost savings these days. How about your telecom expenses. Do you think there is any potential for savings there? I’ll bet there is.

First thing you need to do is collect those monthly bills and take a close look. For starters, just pick last month’s bill. What are all those line items that you are paying for? You need to know what each item is and why you have it.

In a larger organization, you can easily drown in the detail of every long distance phone call. I’d suggest just a quick scan to see if what sticks out like a sore thumb. Are a few users running up bills that are ten times everybody else’s? Do they have jobs where you’d expect that?

Especially be on the outlook for services that were ordered a long time ago but aren’t being used anymore. Do you have a special FAX line with no FAX machine attached? Are there a dozen phone lines coming into a building that has only a hand full of employees? How about dedicated point to point lines that link to locations you don’t even own or lease anymore? Cell phones that are sitting in drawers unused but still activated? All of these things are candidates to cancel immediately.

Highlight the rest of your telecom line services and how much you are paying for them. Generally data lines have a fixed cost per month. Telephone lines have both a fixed cost and a per minute cost. You want to know the bandwidth and cost of each data line and the per minute rate and number of minutes for each voice line. Why? So you can comparison shop, of course.

Oh, but isn’t that a painful and horribly time consuming process? Not anymore. Hutchinson Business Solutions is an independent voice and data management consultant. We represent all the major providers presenting cost saving solutions for you business. We offer a free analysis of your existing charges and will provide a solution that will premote efficiency and provide savings available thru an array of competitive voice and data line and networking services. There may be several options available for each of your needs.

All we will need is a copy of you latest provider invoice. To learn more email george@hbsadvantage.com

Saving Money On Business Telecom Services

Finding cost effective business telecoom service is a challenge that your business may not be able to undertake because it is not your core business. However, most business owner’s can save money with a little research into which business telecom services are best for their situation.

A competent and informed business telecommunications consultant is vital to assist your business make the right decision every time. Whether you are an existing business, a franchise, or a new business you need to ensure that your telecommunication needs are not only met, but met at a cost effective rate. There are many business telecommunications sales representatives out there who will only try to sell you the plan that gives them the highest commission. A wrong decision will see your business locked into expensive contracts for mobile, fixed line and data services that do not meet your needs.

Many businesses purchase telecommunications on the phone from an unknown sales person and are pressured to sign by way of a recorded verbal contract. Not surprisingly when this decision is pressured the end result is often less than ideal, it could be expensive, and it could cripple your business. The quality of the service provided and the quality of the telecommunications management team is imperative to your success.

Whilst many business decisions need to be made quickly, your telecommunications need to be right, they need to be suitable for your business now and throughout the consequential contracted period. You need to find a telecommunications consultant you can trust and ask them the following questions to ensure that they have the best interests of your organization at heart and are capable of supporting your telecommunications needs.

1. Can the business telecommunications consultant provide you with an independent analysis of your current bills against the plan they recommend, and other comparable plans in the marketplace?

Many times the customer has been “sold” a service which has not been quantified in an analytical manner. We know that communication costs are an ever increasing cost to doing business and we respect that it is difficult for any organisation to employ or train a staff member to work though this minefield.

The key to having complete understanding of your telephone bills and your telephone spending patterns is in the professional telephone bill analysis

2. Can the business telecommunications consultant provide you with testimonials from companies that are of comparable size to your organisation?

Testimonials are vital. You need to be sure that the business telecommunications consultant you are dealing with is from a reputable company with many happy clients.

3. Can the business telecommunications consultant arrange for the seamless transfer of your services should you need to change carriers?

Once your business telecommunications consultant has identified the business telecommunication rates and services that are best for you and these are accepted by your business can they arrange for the transfer of your telecommunication services to the contract selected by yourselves? Professional business telecommunications consultants should ensure that you are not inconvenienced.

4. What kind of ongoing support does your business telecommunications consultant provide?

A good business telecommunications consultant will not only sign you up to a long term contract, but will keep you advised of better deals available in the market place, and proactively and constantly negotiate better deals for you, the customer.

Finding cost effective business telecommunications services is a challenge that your business may not be able to undertake because it is not your core business. However, most business owner’s can save money with a little research into what business telecommunication services are on offer.

Our Perspective:

Hutchinson Business Solutions (HBS) is an independent voice and data consultant. We have strategic partnerships with over 50 of the major voice and data providers serving the commercial market. Our clients are finding savings from 10% to 50% by shopping their account.

We allow our clients to continue their core competancy of running their daily business.  Our expertise is found in our ability to validate the existing configuration and define which providers will not only bring savings but also enhance the capabilities of the system thru servicing the account.

Should you like to know more about opportunities to save money on your business voice and data accounts, email george@hbsadvantage.com or call 856-857-1230.

Beware of Verizon Calls for Savings

Verizon is up to their same old tricks …

We have been getting feedback from our clients that they have been receiving telephone calls recently from Verizon representatives asking to review their bill and promising savings.

 First, they will ask for a copy of your bill so they can provide you with a comparison of your charges.  Here is the old “bait and switch”, the comparison is incomplete. The base line charge ($15.00 per line) is listed but what they don’t show you are more important — all the fees and taxes associated with those charges. All carriers must charge these fees and taxes. What initially looks like a savings is nothing but deception. To do an apples to apples comparison ask them to give you all the fees and taxes, as they would appear on your bill.

 Buyers beware …

They are also pushing an offer of unlimited calling. This is the hook. You need to drill down and look at each individual line and examine the calling patterns for each phone number you have and all past invoices. Most likely, some of these lines have minimal usage and you will end up paying more for this feature.

 We have seen several examples of inaccurate phone line count.  Verizon’s proposal only indicated 6 lines when in actuality the client had 10 lines. Obviously, the bottom line of the Verizon proposal was going to look much better to the client, until he receives his first bill.

 More than you expect …

If you receive a call promising savings from Verizon, don’t be fooled! Please give us a call and let HBS review the proposal for you. Otherwise, you may end up paying much more for your basic services based on a false proposal.

 Hutchinson Business Solutions is an independent voice and data solutions consultant. Thru our strategic partnership, we represent over 50 of the major providers currently providing these services for business. We provide a free review of your current services and will shop your account to our providers, presenting an overview of the current market opportunities available for your business.

 To learn more about finding savings in the deregulated voice and data market, contact george@hbsadvantage.com or call 856-857-1230.

Find out more information by visiting our website www.hutchinsonbusinesssolutions.com

Three Ways to Save on Telecom

3 Ways a Telecom Management System Will Save You Money

By Steve J Murphy

As reported in Ezine Articles

A telecom management system is first and foremost a money saver. If the telecom system cannot provide a clear reason for you to invest your time and money (but, you may not need to pay for the system, more on that later), then why would you pursue it as a strategy? The return on investment, both hard dollar costs and time and energy invested, needs to be clear before the investment is made.

So, where do telecom management systems generate their payback? Telecom systems certainly create efficiencies in terms of automating manual processes within the IT and finance organizations, but our focus is on the hard dollar savings telecom management systems are renown for delivering. These hard dollar savings are in the “indisputable” elements of the telecom program. The hard dollar savings create a solid business case that managers can take to their executives for concurrence to move forward. If the investment element of the telecom system is low or free, then the only expenses that need to be covered before generating a clear return to the company is the set-up effort.

Where do these returns come from? Hard dollar savings can only be generated buy lowering the telecom bills of the user. This lowering can occur one of 3 ways: 1) by reducing the rates that the existing carrier is bill, 2) by changing the services the user is paying for so service is maintain or even enhanced while costs go down, and 3) by introducing new carriers with superior value propositions. A comprehensive telecom management operation will accomplish these three things and more.

Reducing rates charged by an existing carrier can be challenging. After all, you are typically bound by a contract or tariff, reducing the flexibility that the carrier has in changing what is being charged. Getting rates changed is possible, but it requires work on your part and may also force a contract extension. If you are happy with your carrier, a contract extension may be tolerable. The telecom expense reductions seen in this scenario typically range less than 10%, Telecom carriers in a re-negotiation proceeding do not have a significant incentive to reduce rates, so some sort of loyalty discount is typically rolled out. The two remaining methods of reducing your telecom expenses, however, are preferred.

Changing carrier’s services is a very effective means of lowering current spending without interrupting or interfering with an existing telecommunications carrier contract. Evaluating the specific services at each of your locations, determining whether you can simply disconnect a service, consolidating service to more efficient facilities, or up-grading to a newer technology can yield savings of 10% to 20% if the network has not been optimized for quite some time.

The best savings are usually obtained by actually using new telecom service providers to replace existing services with much more competitively priced services. There are many quality service providers that supply similar quality to the larger carriers at rates in excess of 30% below what the larger telecom carriers charge. Strategies are available for every comfort level, so using an alternative carrier to lower your cost can be extremely beneficial.

Consider using a telecom management platform to tie these three strategies together. Platforms that detail telecom inventory, analyze billing trends, as well as provide flexible analytics are best suited to support cost containment and reduction initiatives.

Our perspective:

If left unchecked, voice and data cost can become a major business expense. As the industry continues to evole, the cost of voice and data have become more competitive while the increase efficiencies will take your business to a new level. For too long business has settled for the mediocresy of service provided by the major carriers.  Significant savings can be found by shopping your account.

Hutchinson Business Solutions provides corporate financial solutions. We are an independent broker who represent over 50 of the major voice and data providers.

Each business is unique. We will work with you to find the right provider that will allow you to increase your efficiencies and address your needs.

To learn more contact george@hbsadvantage.com

Reign in Your Telecom Spend

Telecom spending is in on the rise, which raises a critical question: are you in control? For most companies, the answer is no. Today’s changing competitive landscape and increased telecom cost management pressures mean that even the smartest companies must examine their spending to avoid overpaying millions of dollars each year in billing errors, unused services and vendor noncompliance.

Hutchinson Business Solutions (HBS)  give efficiency and visibility to the purchasing, billing and contracting process, ensuring you never overpay for telecom and take full advantage of every available telecom cost reduction opportunity. While billing, contracts and rate structures can be overwhelming for even the most experienced,  for over 10 years HBS’s visibility has given us the insight needed to give you telecom cost control, while increasing service levels from your vendors.

Whether you need guidance justifying a purchase or full-scale telecom auditing, HBS ensure you’re always paying fair market value and maintaining vendor relationships that are compliant with your contractual engagements.

Our clients are finding savings from 10% to 40%. Should you like to know more about your opportunity for savings and efficiencies email george@hbsadvantage.com

Tame Your Telecom Spending

As Reported by National Business Association

Copyright (c) 2009 Nermine Shaker The Sygnal Group Telecom spending can be a very large part of a company’s operating costs. Companies are always looking to keep their costs under control and telecom spending is one of the more difficult areas to manage. Even with the increase in value and flexibility from new technology, companies have also seen an increase in their telecom costs. Mobile phones, remote network access and broadband solutions have simplified our workspaces, but have complicated the telecom accounting procedures. Although you can’t just forgo your telecom services to cut your budget, you can curb and control them. Here are a few ways to tame your telecom budget. Assess Your Inventory What do you have? What do you use? Sometimes you don’t use what you have. Take an inventory of all your lines, services, hardware, mobile devices, and contracts. As you do this you may find that employees have left but you are still paying for their cell phones, or departments have closed and you are still paying for their phone lines. Wireless devices can be a huge drain on your company pocketbook. Sometimes employees are given mobile devices that the company pays for and sometimes they use their own and are reimbursed. Organizing and setting up a company policy for wireless devices takes time but can save you money in the end. Audit Your Bills Check your contracts and see if the pricing in the contract matches the pricing on your bill. If not, you’ll need to apply for a credit for those overcharges. If you were promised a refund or rebate in your contract, make sure you received those. If you’ve done a complete inventory, matching bills to the inventory is a great way to identify problems. Assess Your Usage Now that you know what inventory you have and that you are paying correctly for that inventory, you need to look at your services with an eye to how your company is using them. Is your company growing or downsizing? Don’t just cut back to cut back. Look at the value the services provide to your company. Employee personal usage of business telecom services should be addressed as well. If you provide perks like home broadband, business mobile devices and WiFi access, boundaries should be addressed with employees in a telecom company policy. Managers must take responsibility to enforce whatever controls the company puts in place. If your business has multiple locations or if many of your employees work from home, voice over Internet protocol (VoIP) might be a cheaper option. VoIP can connect offices and remote workers and could offer big savings. Renegotiate Your Contracts After you have reviewed your contracts and current usage, it might be time to renegotiate your contracts. If it’s been a while, you might be able to get a better deal. Or, after looking at what you have, you may decide to consolidate or cancel some services. Carriers would like to have all of your business, so in consolidating with one, you may get a higher discount. Shop around to make sure you are getting the best deal. Sometimes, it may be better for your business to use flat rates and per-user or per-month services. This will give you a predictable monthly payment. If it is possible, you many want to consider adding a “business downturn” clause when you renegotiate your contracts. This clause will allow you to renegotiate your contract if there is a downturn in your business, such as having to close one of your multiple offices. Automate Your Telecom Bill Paying Process Many businesses use multiple carriers for all of their telecom services. These carriers each send a separate invoice and sometimes they charge extra for sending a paper invoice. Automating your telecom billing and payments can save you money, both in internal processing costs and in staffing resources. When you automate your billing, you can still have the opportunity to review all your charges. You will have access a variety of reports that can break down the charges by service, circuit, department, location, or carrier. Consider Hiring A Telecom Management Company For smaller companies, the business owner is often in charge of telecom spending. As the size of the business increases, telecom responsibility moves from one person to a group or a department. A telecom management company can help assess your spending and inventory, provide automated billing and can negotiate contracts for you. Since they are familiar with all the telecom carriers, they will be especially helpful in finding you a good rate and negotiating the contract. They can even apply for refunds on your behalf for services that were incorrectly billed. Dealing with one telecom management person is always preferable than having to deal with 10 different service providers. And, when you work with a management professional, they will always be looking out for other ways to save money in your telecom spending, something you can’t always do. It’s tough to tame your telecom spending. It takes time and effort. These days, cost cutting is a must and we are all trying to do more with less money. Getting organized, especially in the telecom area of your business will help you to see where you can cut costs and make sound telecom business decisions. Our Perspective: Telecom is a very important expense for any business. It represent the companies tie to the public, where service is king.  All things being equal, your ability to respond and meet your client’s needs ranks first. It all begins with communication. How are decisions made to insure this success? In speaking with many clients, there is intial hesitancy to examine this process. The fear of disruption lingers. What if we start having problems? Everything seems to work fine now? But what is the real cost for the staus quo? You might be surprised! With recent advances in the telecom industry, savings and efficiencies can be found. We are working with a client right now that has 3 different providers in multiple locations. In reviewing their existing bills we have been able to consolidate these services to 1 provider and provide a savings of close to $50,000 per year. Where was there existing provider? Why did they not reach out and reviw these options with their client? Do not be complacient! Your ability to be successful in today’s business climate relates directly to your abilty to be competitive, control cost and continue to service your clients. Hutchinson Business Solutions has great success in this area. Contact us for a no cost review of your voice and data expenses. Email george@hbsadvantage.com