by Lora Bentley, IT Business Edge
Aug 3, 2009 9:58:56 AM

Lora Bentley spoke with Julie Dillenbeck, marketing VP at Global Capacity, a telecommunications information and logistics company that helps businesses increase efficiency with supply chain issues for access networks globally. She points out that a lot of money can be saved by optimizing one’s telecom network and pricing.

 

Bentley: Global Capacity deals with telecom logistics. Can you explain what that involves?
Dillenbeck: The telecom market is a very complex one, with thousands of suppliers around the world, and none of them have a footprint that covers the entire world. So when people are looking at telecommunications, oftentimes they have to piece things together. So if we were to do a connection from New York in the United States to London, or Italy, or France, you’d have to figure out which of the carriers can get between the countries and then who can get to “the last mile,” so to speak. Because we’ve been collecting that information from carriers for years, we already know where their networks are and who they interconnect with.

 

Bentley: Saving money is important all the time, but I’m assuming it’s higher up the priority list in this economy. So how do you go about helping customers “optimize” their networks? What does that look like?
Dillenbeck: Well, the customer will come to us and say, “Ok, I have these networks I’ve built in these 32 countries. Tell me if there’s a better way to do it.” There are a lot of different ways to look at that.

 

The first one is to look at inventory and match it up with the invoices that come in from the different carriers. It’s similar to what telecom expense management companies do, but we take it a step further. We’ll say, “Why does your invoice say $120 when you’ve contracted for $100?” and we’ll investigate that. We also validate that they’re getting charged for the right mileage, and if they’re buying a tariff service, that they’re on the right tariff.

 

Bentley: OK, and others?
Dillenbeck: Then, there is what we call a financial grooming. Let’s say they have 100 circuits, and 50 of them are going between the same locations. At that point, we’re looking at aggregation. We can help the customer go back to the vendor and say, “We have these 50 circuits here. It makes a lot more sense to go with an OC3 instead of the T1s.” It saves money and it allows the customer to have spare capacity.

 

The last piece is physical grooming. We’ll take a look at their network and say, “This is great, but there are opportunities for aggregation, or there’s an opportunity to actually move to a new carrier and provide you savings.”

 

Bentley: So they have to physically move their networks.
Dillenbeck: Right. Obviously, not a lot of customers want to do that because they don’t want to disrupt their end users, but there are those who are anxious to do that just for the savings…. We worked with a customer who was spending $3 million to $4 million a month just because of the way they had built their networks. Now their spend is in the hundreds of thousands instead, so it’s a significant savings.

Our Perspective:

This is a great article. We find market opportunities for our clients daily.

Many companies are hesitant to look at there voice and data providers for they are afraid to cause any disruption. They wear their services like a security blanket. 

You hear them say, ” We’re with Verizon or ATT.”  Just think for a moment, what type of personal service do they offer. When is the last time you called Verizon or ATT and spoke to the same person two times in a row?

The market has evolved so much in the last few years. Personal service is important! Communication between provider and the client is essential!

We represent over 50 of the major providers in the voice and data market. This allows us to evaluate your needs. find the right providers that will provide savings and  service your needs.

Personal service is essential and can be found at Hutchinson Business Solutions.

Would you like to know more email george@hbsadvantage.com

You may visit us on the web www.hutchinsonbusinesssolutions.com

Come to think of it

June 16, 2009

Has the recent turndown in the economy had an effect on your business?

What steps have you taken to tighten the belt?

Did you reduce the workforce? 

Did you reduce or drop employee benefits? 

In difficult times you may find you have to think outside the box. Reducing the workforce and employee benefits are obvious choices. 

There are diamonds in the rough out there! 

Where you ask? If you only knew!

 Most companies budget for expenses and never really drill down to see if there are opportunities for savings.

 Deregulated Energy: Natural Gas and Electric

 Is your company paying more than $5000 a month on natural gas or electric for your building! 

The deregulated Gas and electric market is the lowest it has been in the last 3 to 4 years. 

Our clients are saving from 15% to 30% on natural gas. 

 

Just in the last week, we saved a client over $45,000 by locking in their Natural gas for the next 12 months.

 

Our electric clients are saving from 6% to 15%

 

Just last week, a client saved over $94,000 by locking in their electric for the next 12 months.

 

How much do you think your company may qualify to save?

The local provider buys gas and electric in the wholesale marker and sells it to you retail.

We put our clients in the wholesale position.

 The savings is yours and falls to the bottom line!

 Voice and Data:

Here is the real sleeper. Many companies feel they wear a safety blanket for they have Verizon or ATT as their provider.

You are paying a premium for that blanket!

Deregulation allows third party providers to use the Verizon / ATT platform and deliver voice to their clients at a discount.

 Our clients are saving from 15% to 40% on their monthly Voice and Data Billing. 

What is 25% of your bill?

 Come to think of it, we haven’t looked at these costs recently?

 Call Hutchinson Business Solutions 856-857-1230. There is no fee for our services!

 Or you can email george@hbsadvantage.com

 

Let the savings begin!!!!!

Summer is almost here and I think we had our first Heat Wave.

Lucky for us, the air conditioner went out and our office was 88 degrees for the last 2 days!

Maybe the heat got to me?

We have been working with several potential clients lately and they are with Verizon and / or ATT. When I asked them if they are happy with their service, they normally laugh and say:

 ” What service! Verizon / ATT is so difficult to deal with. You never speak to the same person twice and it takes tooooo long to just get a person.”

So why do Verizon and ATT have so many clients?

Name recognition!

When you want to order a new service, you pick up the telephone book and say, ” I guess we should just call Verizon. ”

Bigger is not always better!

Hutchinson Business Solutions have strategic partnerships with providers who do a great job servicing Verizon and ATT accounts. And the best news … they also cost less.

Our clients are saving from 15% uto 40%

As part of deregulation and to encourage competition, Verizon and ATT were told to open the door and that they could no longer be the sole providers. They were told to make their network available to other providers.

Thanks to deregulation, your telephone service will remain on the Verizon / ATT platform and your new provider will do the billing.

This amounts to a billing change that will provides savings!

Personal service is only a phone call away!

Competition is good.

Think about the normal cost for calling long distance 10 years ago. $.30 to $.50 cents a minute was not uncommon.

What are you currently paying for long distance?

If you are paying more than $.05 cents per minute, you are paying too much!

Did you know that Verizon charges local calling in message units? They assume each local call will last 5 minutes so they charge $.08 for each message unit.

Make a 6 minute local call, now you are paying 2 message units or $.16.

Suppose you were calling home and said, ” I’m on my way. ”

That cost you $.08.

Our providers charge local calling @ $.015 cents per minute. Now, doesn’t that make more sense?

Summer Special for all Verizon and ATT clients

Any current Verizon or ATT client, who contacts us as a result of reading this blog and agrees to change their telecom provider prior to 8/31/08, will recieve a 10% rebate of their 1st monthly bill with our new provider from Hutchinson Business Solutions.

Now there is no excuse!

You can increase the quality of your telecom service and we will rebate 10% of your 1st monthly bill.

You may email george@hbsadvantage.com to review and discuss your current telecom cost and receive a free proposal that will provide savings.

Yu may also visit us on the web www.hutchinsonbusinesssolutions.com to learn more about opportunities to lower cost and increase profitability for your company.

 

It’s still happening

February 11, 2008

Recently we were referred into an account to review their local and long distance telecom bill. After speaking with the owner for several minutes they got up, went to the filing cabinet and pulled out their Verizon and ATT folders.

Opening the ATT file I found a single page summary bill showing a total monthly balance due of $1167.00.

Upon seeing this, I asked the client if there was any detail that went with the bill. As far as I know, that’s all we get.

We asked for a letter of authorization and told them we would contact ATT to request a breakout of the bill.

Returning to our office, we proceeded to call ATT.  Speaking to the billing department they told us that ATT does not send a paper bill for this account for they are trying to keep the cost low.

We asked if we could get a detail bill mailed or faxed to us. They said certainly; that would cost $100.00.

One Hundred dollars to get a detail breakout; can you imagine that! 

How about if we just take a few minutes to review the cost that make up the bill.

           

            What’s this $50.00 group charge?  That is a fee for ATT long distance

            There is a $90.00 toll fee?              There are 3 toll free #’s @ $30.00 each

            How much does it cost to make a long distance calls?…. $.1353 per minute

                       

                                     2158.8 minutes @ $.1353 = $292.09 

            How much does it cost to make a toll call?………………$.1348 per minute

                                     4926  minutes @ $.1348 = $664.02 

We took this information and put together a proposal.

            No Long distance Group charge………save $50.00 per month

            3 toll free numbers @ $10.00 each……save $60.00 per month

           

Long Distance 2158.8 minutes @ $.039 per min = $84.19 …save $207.90 per month

Toll Free  4926  minutes @ $.039 per min            $192.11 ….save $471.91 per month

Total Long distance savings $789.80 per month or $9477.60 per year

Have you taken the time to look at what you are paying for your local and long distance calling?

This client will be saving over 70% on their long distance charges. 

Most of our clients who were with Verizon and ATT find they are saving from 20% to 40%. 

Are you still paying Verizon or ATT for your local or long distance services?

How’s their response if you ever have a service issue?

Our clients are happy with they have switched from Verizon or ATT.

They are finding they can:

Keep their existing phone numbers!

Their services are exactly the same!

Their bills are easier to read!

They have someone to speak with should they ever have an issue or a question.

They are enjoying the savings!

Ask for our no cost evaluation.

george@hbsadvantage.com

You may be surprised at how much you will save!