It’s still happening

February 11, 2008

Recently we were referred into an account to review their local and long distance telecom bill. After speaking with the owner for several minutes they got up, went to the filing cabinet and pulled out their Verizon and ATT folders.

Opening the ATT file I found a single page summary bill showing a total monthly balance due of $1167.00.

Upon seeing this, I asked the client if there was any detail that went with the bill. As far as I know, that’s all we get.

We asked for a letter of authorization and told them we would contact ATT to request a breakout of the bill.

Returning to our office, we proceeded to call ATT.  Speaking to the billing department they told us that ATT does not send a paper bill for this account for they are trying to keep the cost low.

We asked if we could get a detail bill mailed or faxed to us. They said certainly; that would cost $100.00.

One Hundred dollars to get a detail breakout; can you imagine that! 

How about if we just take a few minutes to review the cost that make up the bill.

           

            What’s this $50.00 group charge?  That is a fee for ATT long distance

            There is a $90.00 toll fee?              There are 3 toll free #’s @ $30.00 each

            How much does it cost to make a long distance calls?…. $.1353 per minute

                       

                                     2158.8 minutes @ $.1353 = $292.09 

            How much does it cost to make a toll call?………………$.1348 per minute

                                     4926  minutes @ $.1348 = $664.02 

We took this information and put together a proposal.

            No Long distance Group charge………save $50.00 per month

            3 toll free numbers @ $10.00 each……save $60.00 per month

           

Long Distance 2158.8 minutes @ $.039 per min = $84.19 …save $207.90 per month

Toll Free  4926  minutes @ $.039 per min            $192.11 ….save $471.91 per month

Total Long distance savings $789.80 per month or $9477.60 per year

Have you taken the time to look at what you are paying for your local and long distance calling?

This client will be saving over 70% on their long distance charges. 

Most of our clients who were with Verizon and ATT find they are saving from 20% to 40%. 

Are you still paying Verizon or ATT for your local or long distance services?

How’s their response if you ever have a service issue?

Our clients are happy with they have switched from Verizon or ATT.

They are finding they can:

Keep their existing phone numbers!

Their services are exactly the same!

Their bills are easier to read!

They have someone to speak with should they ever have an issue or a question.

They are enjoying the savings!

Ask for our no cost evaluation.

george@hbsadvantage.com

You may be surprised at how much you will save!